New Directions Counseling provides free, confidential counseling services to students at the Ohio State University Mansfield.
To schedule an appointment, students should call New Directions at (419) 529-9941 or 1 (888) 805-1561. Please let the staff know if the concern is an emergency.
- There is no cost to students for these services. Ohio State Mansfield and New Directions are partnered to help students stay on track and achieve success.
- All contact is personal and private. Information cannot be shared with anyone without voluntary written release, except in limited, legally mandated circumstances, such as when a person is a danger to themselves or others or in cases involving the abuse or neglect of a child, person with disability, or animal.
New Directions also provides other services, including Ask A Counselor, life skills groups, referral services, interactive screenings, financial and legal assistance, and additional tools located at their website.
What do I do if I recognize that a friend is in crisis?
If you are concerned about your friend's immediate well-being or the safety of others, contact Campus Police/Security at (419) 755-4346.
ADDITIONAL EMERGENCY RESOURCES
ProtoCall After Hours Care
ProtoCall is a student crisis line where Ohio State University students can speak to a licensed clinician by phone 24 hours/day and 7 days/week. The information is then shared with New Directions Student Assistance Program, who can follow up on the next business day.
- Students call (614) 292-5766 (after 8 p.m. Monday to Thursday, after 5 p.m. on Friday, and all day Saturday and Sunday)
- Choose #2
- Identify the campus
- Student must make the call, not a parent
Ohio CareLine
The Ohio CareLine is a toll-free (1-800-720-9616) emotional support call service operated by the Ohio Department of Mental Health and Addiction Services. Behavioral health professionals staff the CareLine 24 hours a day and 7 days a week. They offer confidential support in times of personal or family crisis and when individuals may be struggling to cope with challenges in their lives. When callers need additional services, they will receive assistance and connection to local providers.
988 Suicide & Crisis Lifeline
Connect with 988 Lifeline by text or phone with a counselor for help with mental health, emotional distress, drug or alcohol use concerns. Available 24/7.
Crisis Text Line
Text HOME to 741741 to connect with a live volunteer Crisis Counselor
NON-EMERGENCY RESOURCES
In a non-emergency situation, you can refer friends or fellow students in crisis to the OSU Mansfield Consultation and Assessment Team (CAT), who will assess the situation and recommend actions to manage the situation.
Register your concerns with CAT here.
When to make a referral to CAT:
- Excessive procrastination
- Change in performance
- Repeated requests for special consideration or accommodations
- Excessive absence or tardiness
- Excessively anxious when called upon in class
- Unusual or change interaction patterns
- Inability to stay awake in class
- Disruptive or threatening behavior
- Written work with reference to self-harm or content that appears bizarre
- Change in appearance and hygiene
- Dramatic weight gain or loss
- Swollen or red eyes
- Uncharacteristic changes in mood
- Impaired speech
- Inappropriate or exaggerated emotional reactions
- Smell of alcohol/marijuana, or evidence of excessive alcohol/drug use
- Difficulty concentrating
- Disrupted sleep or appetite